HPE Education Services for IT Service Management

Business depends on efficient and effective IT services, to gain competitive advantage. What is the health of your IT Systems Management? What is your plan for preparing IT people in your team, to ensure that they have the knowledge of IT best practices that are required to develop, manage and support IT services for your business?

Select from our Market-Leading IT Service Management Course Offerings

HPE Education offers training, mentoring and consulting solutions in IT Service Management that equip IT professionals and management with the knowledge and skills needed to optimize your IT environment. Support your business with greater levels of efficiency and quality.

Select the “plus” buttons below, to view individual HPE courses. Select the course title to read the details of each course. Click “View” for list of scheduled classes for each course, local pricing, and to register. Use “Open All” and “Close All” to control your view of all courses on the page.

 

VISPEL – Video Instructor Self-Paced eLearning

This self-paced curriculum provides the best practice certification knowledge and continuing education skills which are required to operate within a modern IT organization, delivered with an experience as close to a ‘live’ classroom as you can get.

Certification Opportunities in IT Service Management

HPE is an Authorized Training Organization (ATO) for EXIN, ACQUIROS and The Open Group, enabling our students to prepare to receive AXELOS® certifications for ITIL and The Open Group certifications for IT4IT. Note that EXIN and ACQUIROS are both approved Examination Institutes for AXELOS.

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For individual IT professionals

ITIL is an industry-standard framework for developing, managing and supporting IT services based on industry best practices. Certification is available for individual IT professionals in ITIL. In addition, entire IT teams can benchmark their performance and efficiencies against industry standards.

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For IT organization benchmarks

The IT4IT standard comprises a reference architecture and a value chain-based operating model for managing the business of IT. It provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT.

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Contact Us

Our experts can answer your questions on course schedules and arrange tailored content and delivery.

Local phone number

+60 3 2303 1898
+60 3 2303 2057

Resources for IT Service Management Education

Case Study: Qatar’s Ministry of Justice designs platform for service transformation

Case Study

BROCHURE

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BROCHURE

Brochure: Empower your IT team with ITIL and ITSM education

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Brochure

Business White Paper: Drive and manage fundamental change with IT Service Management

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Business White Paper

Brochure: Harness the power to gain enterprise efficiencies and improvements

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Brochure

Case Study: City of Tempe sets new standards for IT service delivery

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Case Study

Case Study: AAIB improves efficiency of IT service management

Case Study

Video: Race to Results Service Management Simulation

Play Video
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Video

Brochure: Race to success with Race to Results Service Management Simulation

Brochure

Lorem ipsum: HPE Education Community site and blog center

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COMMUNITY

Lorem Ipsum: HPE Education Twitter – follow us!

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SOCIAL MEDIA

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
RESILIA™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AXELOS® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
IT4IT™ is a trade mark of The Open Group.